Document Direct records audio for lawyers and doctors and transcribes the meetings and sends them back to their customers. Document Direct is ISO accredited and works with some of the largest law firms in the UK.
They had three apps on the UK app stores, that were built using .Net code. Apple had removed one and was threatening to remove the other two because of the outdated systems.
Document Direct approached external agencies to build the new app, using modern technology. Over the course of 6 years, they worked with 3 agencies and none were able to build the application.
The app had to meet the following criteria:
1. Start recording the instant someone pressed record. If someone said “Don’t give medicine” and the recorder picked up “Give medicine”, it could be lethal.
2. Record for 4 hours+, to be suitable in court proceedings, for example.
3. Insert and overwrite audio limitlessly
4. Save the audio if the phone died or someone got a phone call
After unsuccessful builds with other agencies, the Document Direct Team approached us to develop this project.
HOW WE DEVELOPED THE SOLUTION
Scoping + Design
The new app would be a like-for-like recreation of an existing app, just using modern technology.
So, during the scoping and design phase of this project, we detailed the features of what already existed, detailed any potential upgrades to the application and modernised the design.